Terms and Conditions
These terms govern use of the Gold Mark Investment Bank platform, including account registration, verification, dashboard access, top-up requests, internal transfers, support communication, and Partner API use where applicable.
Account registration and verification
- Users must provide accurate registration information, complete verification steps, and keep login credentials secure.
- KYC documents, live capture, account-opening payment proof, and related records require admin review before account activation.
- Gold Mark may place requests, transfers, or account activity under review when information is incomplete, inconsistent, suspicious, or policy-sensitive.
Internal account and routing identifiers
Gold Mark account and routing numbers are internal platform identifiers only. They are used to identify Gold Mark internal accounts inside the Gold Mark system.
External bank transfers are not supported. ACH, wire, SWIFT, IBAN, and outside-bank withdrawals are not supported.
Top-up and transfer responsibilities
- Top-up proof must be truthful and verifiable.
- Only approved top-ups credit the user's USD ledger balance after admin review.
- Users are responsible for confirming recipient details before submitting internal transfers.
- Restricted, misleading, fraudulent, or abusive use may lead to account limitation, suspension, or termination.